Mahadev Book Refund Policy

Mahadev Book maintains its dedication to providing a clear betting environment with complete security and a just approach to all betting users. Our company policy details all the situations that trigger refund payments to customers. Read and understand our policy before proceeding with platform transactions according to all users.

🔁 Refund Eligibility

Refunds are only processed under the following conditions:

• Our system offers refunds under this situation when a user unintentionally makes repeated payments.
• The occurrence of funds being transported unsuccessfully to a user’s account because of system-related complications will meet the requirements for compensation.
• The policy refunds money when a transaction fails with an amount already taken.
• A cancellation of bets initiated by Mahadev Book occurs because of technical problems or breach of policy conditions.

Refunds are not applicable in the following cases:

• Loss of funds due to unsuccessful or misinformed bets.
• User’s dissatisfaction with betting outcomes.
• User violations of our terms and conditions.

💼 Refund Request Procedure

A user who wants to request a refund must first complete the following steps:

• A user needs to reach out to customer support through email or WhatsApp service within 24 hours of making their transaction.
• The process requests payment information along with transaction ID and mobile number for registered account as well as an explanatory note about the encountered issue.
• The request evaluation will be conducted by our team with payments refunding when eligibility standards are fulfilled.

📧 Email: support@mahadevbooks.in

📱 WhatsApp: +91-XXXXXXXXXX

⏱️ Processing Time

The review and processing time for valid refund requests takes 7-10 business days after approval date. Our system will give back the funds through the same method that was used to make the initial transaction.

🔒 Fraud Prevention

The platform security of Mahadev Book includes the right to reject refund applications when suspicious practices including fraud or bonus abuse or terms of use violations appear.

• Fraudulent activity
• Bonus abuse
• Violation of terms of use

📝 Policy Updates

This refund policy remains the exclusive right of Mahadev Book to improve without providing any advance notification. Using this page the user needs to check for policy updates on a frequent basis.

🛑 Disclaimer

• A requirement for all platform users is to reach age 18 before they can access or make transactions on Mahadev Book.
• The practice of online betting remains prohibited within certain Indian territories that encompass Telangana in addition to Assam and Sikkim and Tamil Nadu. All users who reside in Telangana, Assam, or Tamil Nadu or Sikkim cannot use our services.